Ryan
- Total activity 10
- Last activity
- Member since
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Activity overview
Latest activity by Ryan-
Ryan created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Ryan created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Ryan created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Ryan created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Ryan created an article,
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Ryan created an article,
How do I publish my content in another language?
if you have Configure your help center to support multiple languages, You can publish content in supported languages. The following is the workflow for localizing Help Center content into other lan...
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Ryan created an article,
How can agents use their knowledge to help customers?
you are our Knowledge capture app Leverage your team's collective knowledge. Agents can use the app to Wool: Search the Help Center without closing the ticket Insert links to related help center a...
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Ryan created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...